The Mission Of Southeast Online - 1362 Words

The mission of Southeast Online (SEO) is to provide the best possible service to all students. Southeast currently offers 14 online undergraduate degrees, 10 online graduate degrees with 3 more projected this summer, and 4 online certificates. Even though students in an online degree program are the primary population SEO assists, traditional students with enrollment in online classes and all visiting students are served as well. The SEO staff is comprised of a coordinator, two full time advisors, an undergraduate online program specialist who is currently serving in the capacity of an advisor, a graduate online program specialist and an Administrative Assistant. The coordinator is responsible for overseeing all operational processes†¦show more content†¦Staff are always willing to go above and beyond their assigned duties as evidenced by attending recruitment events, developing an online tutoring program, working in conjunction with departments on developing growth goals, assisting in marketing efforts, etc. All staff have a genuine interest in seeing students succeed and reach their goals. Because online classes are very popular with traditional students it is necessary to reserve seats in certain courses for students pursuing an online degree, a process we call â€Å"saved seats†. This process and the generosity and willingness of departments to allow us to reserve these seats is critical to our success. Without this process, many students would not be able to enroll in courses. Online business courses and upper level courses continue to be at a premium each semester. On average SEO reserves at least half the seats in online business courses for online students and in some courses, entire sections. This ensures on campus students have access to online courses if it is their preference. Toward the end of the enrollment period, we find new admits to the university with a business major must begin their experience at Southeast on waiting lists, some with no option to enroll in anything they need for their major. While we don’t have a specific instance of a student leaving the University as a result of this, it isn’t a stretch to think this happens on occasion,